* We respond your message or email within 48 business hours (excluding weekend and public holiday).
* Our business time is Monday to Saturday, 9:00 to 23:00 (China Beijing time).
* You can pay using MoneyBookers, Visa, MasterCard, QIWI and bank transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. More payment options will be available on AliExpress in the future.
* Your order will be shipped within the same or next business day after the payment is cleared, unless bad weather or an uncontrolled condition.
* Buyer should pay import duty and customs charge if there is any.
* Delivery time depends on destinations and other factors. Items are shipped from China using State Post Air Mail, which reaches most of the countries within 15 to 30 business days. Some countries or areas may take up to 25 - 45 business days (excluding weekend and public holiday).
* Generally, we provide 3 months warranty for all items from delivery date, unless there is a special statement.
* Defective goods must be returned within 14 days from delivery date.
* Only defective item can be offered exchange or replacement.
* Please make sure to keep the original packaging for return.
* Buyer should pay the shipping fee for return in any situation except our faults.
* Your satisfaction is our purpose and pleasure. So your positive feedback is very very important to us. If any dissatisfaction with our product or service, DO contact us first. But please do not just rate us a negative / neutral feedback. We will be very glad to assist you with any problem until you are satisfied.