How to Pay?
1.We just accept alipay on aliexpress, you can pay with credit cart, it is no problem. As we know, alipay enables you to send payment quickly and securely online.
Please list your special requests (Size, Color, Packages, Phone Number, etc.) in the aliexpress notes section when you make payment.
How to deliver?
We just ship the item to the address on aliexpress. Please make sure your shipping address is correct and deliverable. If you want us to send another address, please change the correct address in aliexpress before you pay.
About Duties and Customs Clearance Fees
As we know, the duties and customs tax should be paid for each items if the item is opened and checked by the customs in your country. Our price does not include Duties, Value Taxes, Customs Clearance Fees and other charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before placing the order.
If the item returns to us due to the buyer refuse to pay those fees, we would not send it to you again unless the buyer completes those fees.
If you want us to help you reduce the customs fee, please contact us and tell us how much value should be marked on the invoice. then we will do as what you said.
How to track?
We will offer the shipping number to you after we send the item to you. you can track this shipping number in 3-5 working days later in China Post website. It is said that we have sent this item to you. You also can track this shipping number in Post website of your country after this item has left the china customs. If you find you can not track this shipping number in post website of your country, maybe the post office did not upload the shipping information to website or it is delayed to upload, but it is still shipping now. Don`t worry anything.
How to return?
We accept to return this item if you don`t like it after you get it. But you should pay the shipping cost when you send it back. Our return address is written on aliexpress, so please send the item back to our correct address. If you can not find it, please contact us, then we will give you the details of our address.
How to refund?
1.We will refund FULL your payment with NO EXCUSE if you can not get this item in the end.
2.We will refund FULL your payment wiht NO excuse if this item is damaged or broken in shipping process.
3.We will refund FULL your payment wiht NO excuse if this item can not be used well, but please describe the details why it is not used well by photo and video first.
How to resend?
If you don`t want us to refund your payment, you can ask us to resend a new one to you AT ONCE, it is no problem. We are happy to do until you are satisfied.
If it is difficult for you to get USD payment from abroad, you can ask us to resent a new one, then we will give you a new tracking number. It is no problem.